Small employer requiring HR services

Background:
Professional Services Business
Employs 18 people
Struggling to keep up to date with Employment legislation
Use the services of Employment lawyers when necessary
No employee handbook
Policies not reviewed or updated for a number of years
Owner manager spending high percentage of time trying to find answers to general employee queries e.g. maternity leave, holiday entitlement, working time
The owner contacted Right Hand HR looking for support and help to free up his time and provide a more structured approach to HR for his employees.

Approach:
A regional HR Manager attended the site and undertook a full HR health check and took copies of all existing documentation
Following the initial health check a list of deliverables were recommended and agreed
An employee handbook was implemented
Policies were updated in the companies format and new policies were added where further information was required
Contracts were updated and re-issued to all employees
A range of processes were implemented including sickness absence reporting, return to work interviews, and formalised probationary reviews and inductions
The regional HR Manager continues to be the main site contact building relationships and understanding the business, and delivering training workshops where necessary

Outcomes:
The business has grown over the past 3 years and now employs 45 members of staff
All recruitment is undertaken by Right Hand HR, reducing the cost of recruitment agencies
The owner manager is freed up from day-to-day HR activities to focus on growing his business and continuing to be successful